FAQs – HRD Hub

Frequently Asked Questions (FAQ)

1. What is HRD Corp Claimable Courses?

HRD Corp Claimable Courses was formerly known as SBL Khas is a scheme to assist our registered employers, especially those with limited resources to train and upskill their employees in line with their operational and business requirements.

Under this scheme, HRD Corp will pay the course fee (subjected to 4% service fee from 1 April 2021) directly to the training providers by deducting the amount from the employers' levy account. HRD Corp will also pay other claimable allowances to the employer. The total claimable amount is subjected to the approval of each individual grant application.

2. Are HRD Corp-registered training providers required to provide their E-Slip after registering their training courses?

The training provider will receive a pop-up notification for successful registration after the submission is made. Starting from 4 May 2021, training providers are no longer required to generate and email the e-slip.

3. How much is does it cost to register a new course with HRD Corp?

As per the Training Provider’s Circular No. 9/2020, all course registrations are free of charge.

4. Referring to the Training Providers’ Circular No. 3/2021, it was mentioned that effective 1 April 2021, only course(s) registered will be claimable under HRD Corp. What happens if the Training Provider fail to do so?

As per Training Provider’s Circular No. 3/2021, item 3.2.2; HRD Corp will no longer approve the training grant applications for any course offered by a HRD Corp registered training provider that is not registered with HRD Corp.

5. I am a HRD Corp-registered training provider under the NGO or government department category. Referring to the Training Provider’s Circular No. 3/2021 item 3.3, exception was given to the above categories. As such, are we still required to register our courses with HRD Corp?

If you are a HRD Corp registered Training Provider and actively conducting training, you are required to register your courses with HRD Corp despite the exemption outlined in the Training Provider Circular No. 3/2021 item 3.3.

6. How does HRD Corp define NGOs in item 3.3 of circular 3/2021?

The following organisations will be able to conduct trainings under HRD Corp's levy-based schemes without having to register as a training provider or register their courses with HRD Corp:

Non-governmental organisations (NGO) conducting the following activities:
- Labour unions
- Religious organisations
- Political organisations
- Welfare services (i.e., Nursing care facilities including nursing home for elderly, disable person orphanages and etc.)
- Social work
NGO(s) other than those listed above which do not conduct training as a core activity (i.e., those that conducts less than 4 training events annually).

7. I am an individual trainer certified by HRD Corp who is actively conducting training under HRD Corp. Can I register my courses with HRD Corp?

As per the Training Provider’s Circular No. 3/2021, item 3.1, only HRD Corp registered training providers can register their courses with HRD Corp.

8. How can training providers update their training provider profile?

Training providers who wish to make changes on their details after the registration has been approved may refer to the following steps:

Login to e-Tris > Application > Profile Management > Training Provider > View My profile > Edit Profile Details > Save.
Kindly ensure that the fields with “personal contact” and details of “officer in charge” (email address and phone number) are updated to ensure that you receive any communication sent via email blast. We will also refer to these fields if there is a necessity to contact the training providers.

PLEASE NOTE: Training providers may update their profile except for their MyCOID, company name, address and details of company director.

9. This will be my first time registering my course with HRD Corp. Is there a guideline that I can refer to?

We have uploaded this guideline on the HRD Corp Website. You can access it at:

Resources > Forms > Training Providers Forms > User Guide HRD Corp Claimable Courses Registration.

10. What type of training courses can I register and is there a minimum requirement that I need to comply with?

a: Public and In-House Training Courses

All trainers must have a HRD Corp Train-the-Trainers (TTT) Certificate or HRD Corp Train-the-Trainers (TTT) Exemption
The minimum training duration must be four (4) hours per day excluding lunch hour.
The documents required are as follows:
- TTT Certificates or TTT Exemption issued by HRD Corp for the selected trainer for the programme.
- Profile (CV) of the selected trainer for the programme.
Selected trainers must possess relevant competency and skills that align with the programme.

b: Conferences and Seminars

Conferences and seminars held locally.
Validity period of the programme: One-off
Duration: At least one (1) day (4 hours per day) but not more than three (3) days.
Speakers are not required to have the TTT Certificate or TTT Exemption from HRD Corp.
Documents Required: List of speakers and Conference Programme schedule

If these conditions are not complied with, the registration of the training programme will not be approved.

11. I am a HRD Corp-registered training provider and my course has been approved. However, I would like to change the course title without changing the content and trainers. Is it allowable?

HRD Corp does not allow for any modification to the course title on approved courses despite there being no changes to the course content and trainer. Kindly register as a new course if you wish to change the name or title of your training programme.